About Strata Vision > Privacy Policy
About: Our Corporate Profile | Our Team | Our Philosophy | Privacy Policy
Strata Vision Group Pty Ltd will ensure that information held about you is handled in accordance with the Privacy Act (Cth) 1988 including the National Privacy Principles. This Privacy Policy tells you how your personal information is collected, used, distributed and protected by us.
Web Site
We collect information about you to provide you with strata management services and to keep you informed of other products or services offered by us which may be of interest to you. Types of information we collect and handle includes:
- your identity as shown on the registered title and contact details,
- product or service preferences you may have.
We will collect only that information which is necessary for the purposes of your dealings with us, we do not collect ‘sensitive’ information such as:
- racial or ethnic origins
- political opinions or memberships
- professional or trade union memberships
- religious beliefs
- philosophical beliefs
- sexual preferences
- criminal records
- health information
Web Site
We only collect your personal information from our web site if you send us an email from one of the links in our site.
The information collected is limited to your email address and the contents of any message you may send to us. Personal information collected from our web site will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent.
Use and Disclosure
We will not use or disclose your information for a purpose unrelated to the products or services we provide to you or for any other purpose outside your reasonable expectations unless:
- we are required or authorised to do so by law; or
- you have consented to us disclosing the information which we hold about you.
- Generally, we use or disclose your personal information for such purposes as:
- servicing our relationship with you;
- internal accounting and administration;
- regulatory reporting and compliance;
- assisting us to identify and inform you about other products or services which we offer that may be of interest to you.
To provide our products and services to you in the most cost effective and efficient way, we may need to utilise the services of third parties for example:
- data processing/storage providers,
- direct mailing companies,
- record microfilming and archiving services,
- collection agencies,
Quality, Access and Correction
Personal Information which we hold about you is integral to decisions we make about our products and services which we provide to you. It is essential that information is correct. We make every effort to ensure that your personal information is accurate and up-to-date whenever we collect or use it. To assist us with this you should let us know if you find that current personal information we hold about you is inaccurate, incomplete or out-of-date. We will use all reasonable efforts to correct the information.
You are also welcome to get access to information we hold about you and to draw any inaccuracies to our attention.
We should point out that you will not be able to access all information we hold about you. There are a number of exemptions including but not limited to situations:
- where the access impacts on the privacy of others,
- in the case of frivolous or vexatious requests,
- where there are existing or anticipated legal proceedings and the information is ‘privileged’,
- in some situations the access can be denied under law or by a law enforcement agency,
- where the information is deemed to be evaluative,
A fee may apply to cover our reasonable costs associated with your request. If we deny your request for access, we will let you know why.
Security
We will safeguard personal information we handle about you. This includes taking all reasonable measures to protect your personal information from misuse and loss and from unauthorised access, modification and disclosure, both internally and externally.
We may store your personal information in hardcopy documents or electronically on our computer systems.
Changes To Our Privacy Policy
From time to time we may make changes to our Corporate Privacy Policy. We will publish those changes on this web site.
Contact Us
Should you require more detailed information on the way in which we handle personal information about you, or should you be concerned about our treatment of your information, please contact us by writing to:
The Directors
Strata Vision Group Pty Ltd
PO Box 436
Carina Qld 4152
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